Return & Refund Policy

At Fairway Roots, we want you to be happy with your purchase. If you have any questions or concerns, please contact us at hello@fairwayroots.com.

Returns

We accept returns of unworn, unused items in their original condition within 14 days of delivery.

To be eligible for a return:

• Item must be unworn and unused.
• Item must be returned in its original packaging.
• Proof of purchase is required.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Preorder Items

Certain products may be offered as preorders. Estimated ship dates will be listed on the product page.

By placing a preorder, you acknowledge that the item is not yet available for immediate shipment.

Preorder cancellations may be requested before production begins. Once production has started, preorder sales are considered final and may not be eligible for cancellation or refund.

If there is a significant delay beyond the estimated ship date, customers may contact us at hello@fairwayroots.com for assistance.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at hello@fairwayroots.com so we can make it right.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be issued to the original payment method. Please allow your financial institution several business days to process the refund.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Final sale items
• Items returned in used, worn, or damaged condition
• Customized or personalized products

Contact Us

If you have any questions regarding returns or refunds, please contact:

Fairway Roots
hello@fairwayroots.com